Optimizing Engagement With Patients

Browse the latest reports, briefs, webinar recordings, and other resources related to optimizing rural health care.

Rural OB Care Caroline Billings Released: January 31, 2022 In 2015, the Center for Disease Control and Prevention (CDC) found that urban areas had a pregnancy-related mortality ratio of 18.2 [...]
Rural Suicide Prevention Suicide rates are typically higher in rural areas than more urban areas. Suicide prevention can be more challenging in rural communities with more expansive stretches of land [...]
Patient Satisfaction: Improving and Increasing Responses Patient satisfaction is a process, not an outcome. Satisfaction is not an endpoint but is something a healthcare facility works on and strives for [...]
Patient Out-Migration Review—Best Practices If one of your community members lives in your hospital’s primary service area but leaves town for treatment elsewhere—that is an issue. Hospitals are integrating providers [...]
How to Build Trust Among Patients with Language Barriers Members of the LEP community face different barriers to receiving accessible and equitable health care. Unfortunately, LEP patients are 53% more [...]
Communication in Healthcare Deficient communication in healthcare can reduce the quality of care, increase wastage of resources, and cause high healthcare costs. Misunderstandings about medications and miscommunications about follow-up or [...]
Workplace Violence Prevention Standards (New Guidance Released June 18, 2021) Beginning January 1, 2022, revised workplace violence prevention standards will be implemented and apply to all Joint Commission-accredited hospitals and [...]
Discharge Planning Studies show that around 20% of patients have an adverse incident within 30 days of their discharge from their respective hospitals. Three-quarters of these events could have been [...]
Implementing Case Management Programs Caroline Billings Release Date- April 1, 2021 Review Date- March 7, 2022 Case management systems have been shown to reduce overcrowding and improve patients' quality of [...]
Telehealth Sexual Assault Resource Guide Survivors of sexual assaults who live in rural areas sometimes must travel upwards of 4 hours to receive medical care and medical forensic exams. This [...]

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