Ms. Cassens has worked in the medical and dental fields for over 15+ years. In addition to office management, Ms. Cassens brings a wealth of experience as a former medical staff coordinator of physician credentialing and peer review. She has developed tools, user guides and manuals in credentialing, retinopathy screening, and quality assurance. Ms. Cassens is invested in establishing practices and methods to facilitate the EHR Incentive Program process for physicians and hospitals in the CentrEast Region. She is a 1985 graduate of Texas A&M University with a Bachelor of Science degree.