Improving HCAHPS Return Rates
Speakers:
Lindsay Corcoran, MHA and Carla Wilber, DNP, RN, NE-BC, CATC | Stroudwater Associates
Description:
This webinar is designed to assist attendees to understand the importance of increasing response rates of HCAHPS surveys and develop improvement approaches.
Objectives:
- Understand the impact of low HCAHPS return rates
- Gain a better understanding of best practice strategies to help HCAHPS survey response rates
Downloadable Material: