Improving HCAHPS Return Rates


Lindsay Corcoran, MHA and Carla Wilber, DNP, RN, NE-BC, CATC | Stroudwater Associates


This webinar is designed to assist attendees to understand the importance of increasing response rates of HCAHPS surveys and develop improvement approaches.


  • Understand the impact of low HCAHPS return rates
  • Gain a better understanding of best practice strategies to help HCAHPS survey response rates

Downloadable Material:

Improving HCAHPS Return Rates_SLIDES.pdf