Navigating Difficult Conversations Using Relationship-Centered Techniques

Recording Link:

Navigating Difficult Conversations Using Relationship-Centered Techniques

Speaker:

Robert Steele, MD, FAAFP

Objectives:

• Describe the elements of a difficult conversation.
• Discuss common conflict styles.
• Learn strategies to improve upon difficult conversations.

Download Material:

Navigating-Difficult-Conversations-SLIDES.pdf