Improving HCAHPS Survey Returns

Recording Link:

Improving HCAHPS Survey Returns

Speakers:

Lindsay Corcoran, MHA and Carla Wilber, DNP, RN, NE-BC, CATC | Stroudwater Associates

Description:

This webinar is designed to assist attendees to understand the importance of increasing response rates of HCAHPS surveys and develop improvement approaches.

Objectives:

• Understand the impact of low HCAHPS return rates
• Gain a better understanding of best practice strategies to help HCAHPS survey response rates

Downloadable Material:

Improving HCAHPS Return Rates_SLIDES.pdf